At Aluecho, operated by Xi’an Qiji Trading Co., Ltd., we are dedicated to ensuring timely and reliable delivery of our aluminum products to our global B2B clients. This Shipping Policy outlines the process for shipping our products, including extruded aluminum profiles, perforated sheets, raw aluminum, tracks, trims, and aluminum alloy doors and windows.
Shipping Process
Once your order is confirmed, we will provide an estimated shipping timeline based on your location and order specifications. Our team will coordinate with trusted logistics partners to ensure your products are delivered efficiently. You will receive a tracking number to monitor your shipment’s progress.
Shipping Timelines
- Domestic Shipping (China): 3–7 business days, depending on the destination.
- International Shipping: 10–30 business days, depending on the destination, customs clearance, and shipping method.
Please note that timelines may vary due to factors such as order volume, product customization, or unforeseen delays (e.g., customs processing or weather conditions).
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. We will provide a detailed cost breakdown during the order confirmation process. For international orders, clients are responsible for customs duties, taxes, and any additional fees imposed by the destination country.
Order Inspection
Upon delivery, please inspect your order for accuracy and condition. If there are any discrepancies or damages, please notify us within 5 business days at [email protected] or +86-1365-918-1799. We will work with you to resolve the issue promptly.
Shipping Restrictions
Some products may be subject to export restrictions or require special permits, depending on the destination country’s regulations. We will inform you of any such requirements during the order process to ensure compliance.
Contact Us
For questions about our Shipping Policy or to track your order, please contact us at [email protected] or call +86-1365-918-1799. We’re here to support your business needs.